The Crew Behind the Warm Water

Four people, two stocked vans, one specialty. This is the local team that answers your call, shows up on time, and gets your spa back to 104°F.

Reina, scheduler at San Diego Hot Tub Repair

Reina

Scheduler & Customer Care

Reina is the friendly voice that picks up when you call — and the air-traffic controller who somehow gets two vans across an entire county without anyone circling the runway. She knows the freeways better than most GPS apps and won’t rest until you have an appointment window that actually works for your day. Powered by iced coffee and an unbeatable win streak in office trivia.

Erika, bookkeeper and office admin at San Diego Hot Tub Repair

Erika

Bookkeeper & Office Admin

Erika keeps the numbers straight, the invoices honest, and the whole operation running like a freshly balanced pump. She’s the only person on the team the techs are genuinely afraid of — but only when receipts go missing. A spreadsheet enthusiast with a beach-volleyball habit, she believes every column should balance and every weekend should end in sand.

Mike, lead hot tub repair technician at San Diego Hot Tub Repair

Mike

Lead Technician

Mike has been fixing spas since the days when "diagnostics" meant listening to the pump and nodding slowly. Decades in the trade, thousands of repairs, and exactly one rule: the job isn’t done until the water is hot and the customer is smiling. Off the clock you’ll find him fishing at Sunset Cliffs, where he claims the fish respect him almost as much as a well-seated pump seal does.

Jorge, hot tub repair technician at San Diego Hot Tub Repair

Jorge

Repair Technician

Jorge can diagnose half the spas in San Diego County by sound alone — that screech is bearings, that hum is a stuck impeller, and that silence is a breaker with a story to tell. Born and raised in the South Bay, he treats every backyard like his tía’s: leave it cleaner than you found it. His van hides a legendary stash of fittings, seals, and at least one bottle of very serious hot sauce.

Want this crew in your backyard? Call (619) 432-7424 or request a callback.

Your spa is one phone call away from meeting Mike or Jorge.

Call (619) 432-7424 — Reina will find you a window that fits your week.

Call (619) 432-7424 Request a Callback